ISO 45003Psychological health at work · Psychological Safety

ISO 45003 –
Mental health is also the employer's responsibility

ISO 45003 is a new international standard for managing mental health and wellbeing at work – published in 2021 and complementary to ISO 45001. It defines how an organization identifies and manages psychosocial risks: workload, bullying, lack of control and more. CBE has been guiding organizations to certification for 30 years – with 100% success.

CBE specializes in guiding and certifying organizations for the ISO 45003 standard, tailoring the management system to the organization's needs.

Version: ISO 45003:2021Validity: implemented with ISO 45001Recognized: GlobalSuitable for: any organization with employees

Quick facts – ISO 45003

Goal

Managing psychosocial risks at work

Who needs it

Any organization that wants to protect mental health

Importance in Israel

Growing – government tenders and ESG

Complements

ISO 45001, ISO 9001, SA8000

CBE – success rate

100% – hundreds of certified clients

What is ISO 45003?

Mental health at work – because burnout is a business risk

ISO 45003 is the extension of ISO 45001 to the field of mental health and wellbeing at work. It defines how to identify, assess and manage psychosocial risks – factors that affect the mental health of employees.

Risks include: workload, stress, lack of control, bullying, harassment, long working hours and more. ISO 45003 provides a systematic framework to address all of them.

CBE doesn't just guide you to ISO 45003 – we build a complete OH&S framework that integrates ISO 45001, ISO 45003 and ISO 9001, because employee health is also business performance.

Mental health

Identifying and managing burnout, anxiety and stress risks.

Psychosocial risks

Bullying, harassment, isolation and workload.

Employee wellbeing

Programs for improving work-life balance and psychological support.

Psychological Safety

An organizational culture that enables open expression without fear.

Who needs ISO 45003?

Large corporations

Burnout and mental illness cost employers billions. ISO 45003 manages the risk.

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High-Tech & Startups

High workload, long hours – ISO 45003 provides a management framework.

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Medical & Healthcare

Medical staff under high pressure – ISO 45003 protects employees and quality of care.

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Manufacturing & Industry

Production workers in stressful environments – ISO 45003 complements ISO 45001.

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Education & Social

Educational institutions and social organizations with high employee workload.

Customer Service

Call centers with high burnout – ISO 45003 provides management tools.

Benefits

What do you get from ISO 45003 certification?

Reducing burnout

Systematic management of stress factors – less absence, more productivity

Legal protection

A proven framework protects against lawsuits for mental harm at work

Improving employer brand

Employer Branding – an organization that invests in mental health attracts talent

Cost savings

The cost of treating burnout is higher than investing in prevention

What does ISO 45003 require?
1

Organizational context

Defining the organization's needs, stakeholders and the scope of the quality management system.

5

Operation

Process planning and control, managing customer requirements, external providers and output control.

2

Leadership

Management commitment, quality policy and defining roles and responsibilities.

6

Performance evaluation

Measurement, analysis, internal audit and management review.

3

Planning

Risk and opportunity management, quality objectives and plans to achieve them.

7

Improvement

Managing non-conformities, corrective actions and continuous improvement of the system.

4

Support

Resources, employee competence, internal communication and documentation.

Don't know where to start?

CBE performs a full Gap Analysis and builds a work plan tailored to your organization.

Standards that complement ISO 45003

ISO 45003 is part of a complete EHS framework:

The certification process with CBE

CBE accompanies you at every stage – from the first step to the certificate

1

Psychosocial Risk Assessment

Mapping all psychological risk factors in the organization

2

Building a mental OH&S plan

Procedures, policy and action plan for mental health

3

Implementation & EAP

Implementing the plan, manager training and employee assistance program

4

Internal audit

Checking compliance with ISO 45003 requirements

5

Ongoing implementation

Monitoring KPIs and continuous improvement

Why choose CBE for ISO 45003?

30 years, hundreds of clients, 100% success – here's what sets us apart

100% success

Committed to success! No client has ever failed a certification audit. Not certified – you don't pay!

A pace that suits you

We adapt the schedule to your deadline – tender, supplier, client.

We write for you

CBE's skilled human team writes your procedures and documentation tailored to your organization.

Full GRC framework

ISO 45003 complements ISO 45001. CBE guides both + ISO 9001 – under one roof.

Years-long guidance

We don't disappear after the certificate. Annual audits, standard updates, organizational changes.

4,000 satisfied clients

From startup to corporation – experience with every organization type in every field.

ISO 45003 as part of a complete OH&S framework

ISO 45003 covers mental health – ISO 45001 covers physical safety. Together they form complete OH&S.

About CBE's GRC framework

FAQ about ISO 45003

A question you didn't find here?

Call for a free consultation

03-5105232

What's the difference between ISO 45001 and ISO 45003?

Does ISO 45003 require separate certification?

What is Psychological Safety?

How do you measure mental health at work?

CBE specializes in guiding and certifying organizations for the ISO 45003 standard. The service is provided by CBE's experts, with 30 years of experience in ISO standards, over 4,000 satisfied clients and 100% success in audits.

A consultation call — at no cost and with no obligation

For example: we have high burnout in our team and want to build a management framework...

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